Shipping Policy
Shipping Rates and Times
Shipping rates vary depending on region and are flat rates. Most orders ship within 1-3 business days from the time of the order is placed. Please note that transit times for the delivery method you select do not include order processing time.
Standard shipping in Alberta - $9.75 + Tax
Standard Shipping out of Province - $15.00 + Tax
Express Shipping - $30.00 + Tax
*Please note if you are out of Alberta and choose Alberta shipping rates, you will be charged the difference before your order ships.
Inventory Level, Back Orders, and Pre-order Items
Inventory Levels: Our website offers sizes, styles, and designs based on inventory available in all our warehouses combined. Therefore, there is the possibility that an item you purchase may not be available to ship to you.
Backorders: Most items available for purchase online will be in stock, however, due to fluctuations in Internet sales, and variations in our various warehouse inventories certain items may not be available. The amount of time for out of stock products to be replenished at our warehouses ranges from 1-2 weeks, but it may take longer depending on manufacturing schedules. Please contact us PRIOR to placing your order if you would like to know if the items you would like to buy are in stock. You will be charged for your ENTIRE order at the time of purchase.
Pre-order items: Product listed as a pre-order item online are not currently in stock. However, you will be charged for pre-order items at the time of checkout. If you place an order for multiple items that includes one or more pre-order items, the entire order will be held until it can be shipped complete.